Your Questions, Answered

Here are answers to some of the most common questions caregivers have about working with our agency


  • What makes The Village Care Co different from other agencies?

    As professional nannies and household support providers ourselves, we understand firsthand how important it is to feel valued, respected, and supported in your work. Our goal isn’t simply to fill positions — it’s to place caregivers in homes where they are appreciated, communicated with clearly, and set up for long-term success.

    We take time to get to know both our caregivers and our families so that placements feel like the right fit for everyone involved. We’re here to advocate for professional standards, help set clear expectations from the beginning, and support you throughout the process. When caregivers feel respected and supported, everyone benefits — especially the children.

  • No! We want placements to feel right for everyone involved. You will always have the opportunity to meet families, ask questions, and decide whether a position feels like a good fit for you.

  • Timing varies depending on availability, schedule needs, and fit. Some caregivers are matched quickly, while others may take longer as we look for the right long-term opportunity. Our focus is always on quality of match rather than speed.

  • To ensure successful, respectful placements for both caregivers and families, all caregivers must meet the following minimum qualifications to be considered for placement through The Village Care Co:

    • Valid driver’s license and a reliable, insured vehicle

    • Legally authorized to work in the United States

    • At least 20 years of age

    • Non-smoker

    • Willingness to complete required background, driving, social media and reference checks

    • Minimum of 2 years of professional childcare experience (nannying, family assistant roles, childcare centers, or comparable professional settings)

    • At least two professional references

    • Ability to make a minimum one-year commitment for long-term positions

    • Current CPR & First Aid certification, or willingness to complete certification prior to starting a role

    • (For Pittsburgh Placements) PA Child Abuse, PA Criminal History, and FBI Fingerprinting Clearances

  • No, caregivers are employed directly by the families they work with. We act only as a referral agency and provide guidance and support throughout the process.

  • Yes. All placements are legal, payroll-based positions in accordance with state and federal labor laws. We encourage professional standards that protect both caregivers and families.

  • We understand that sometimes circumstances change or things can go differently than expected. If a placement does not work out, we remain available to help guide next steps and may continue working with you toward another opportunity when appropriate.

  • No! We do not charge caregivers for placement services. Families pay to work with us, never caregivers.

  • Pay varies based on experience, responsibilities, and the scope of the role. We guide families using current market standards to ensure compensation is fair and sustainable.

    If curious, you can check out our Caregiver Standards & Compensation Guides for more information on standards and rates for different positions in the different areas we service.

  • You can begin by completing our Caregiver Application on the website and submitting your resume and relevant documents. If your experience aligns with current or upcoming family needs, we’ll reach out to schedule a call and get to know you more!

Still have questions? We’re here to help!

Send us an email!
Send us an email!